Switching Between SURF Packages Through My Syriatel
Syriatel offers postpaid SURF subscribers a fast and easy way to switch between SURF packages in the comfort of their homes through My Syriatel website.
All you have to do is to visit My Syriatel website and choose one of the packages that you wish to switch to.
The available packages are:
- Pay As You Go
- Light Users (500 MB)
- Medium Users (4 GB)
Once you choose a package, your SURF line will receive a message including a verification code that you will need in order to complete the operation.
You will start benefiting from your new package as soon as the bill cycle of your current package is closed.
Through visiting My Syriatel website
- If a subscriber has requested to switch his/her package more than once, only the last action before the bill cycle is closed will be considered.
- Hard-suspended or soft-suspended SURF lines will not be able to benefit from this feature.
- This feature is only available to Syrian subscribers.